Delivery & Shipping Information

ProteinLab delivers nationwide within South Africa using reliable courier services to ensure your order arrives quickly and safely.

Delivery Methods

• Courier to Door
  Delivery directly to your home or business address.
• Courier to Locker / Pickup Point
  Delivery to a secure locker or designated pickup location (where available), allowing you to collect your order at your convenience.

Delivery Timeframes

• Orders are typically dispatched within 1–2 business days after payment confirmation.
• Delivery usually takes 2–5 business days, depending on your location.
• Remote or outlying areas may experience slightly longer delivery times.

Shipping Costs

• ProteinLab offers flat-rate shipping anywhere within South African borders.
• A single flat shipping fee applies nationwide, regardless of location.
• Shipping charges are clearly displayed at checkout before payment is completed.

Tracking & Notifications

• Once your order has been dispatched, a tracking number will be sent to you via email.
• Tracking allows you to monitor your delivery until it reaches your door or selected pickup location.

Important Notes

• Please ensure delivery details are accurate to avoid delays.
• Someone may be required to receive courier-to-door deliveries.
• ProteinLab is not responsible for delays caused by incorrect address information or factors outside our control, including courier network delays.

If you have any questions regarding delivery or shipping, please contact info@proteinlab.co.za.